Request Support

Technical Support Request Form

We encourage users to submit technical support questions using the on-line form. The information will assist Digital Innovation in planning and improving product support. If you prefer to call, please click here for a list of technical support phone numbers.

Please complete and submit the form below. A Digital Innovation Product Support Representative will contact you by phone or e-mail.

First Name: Last Name:
Phone Number:

Type of Software:
Collector Trauma NTRACS V5 Trauma
Outcomes Tribunal (RIM) Registry Import

Type of Support Issue:
Installation/Update Report Writer Technical Assistance
Coding Records Report Writer Report Assistance
Printing/Printers Import/Export
User Defined Fields Error Messages
State Download Menus
Question for Technical Support: (If applicable, please include any error messages and/or report specifics.)