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SUPPORT SERVICES
Software Training Options
The information on this page is also available in a printable, .PDF format.
Collector & Outcomes Overview / NTRACS & Outcomes Overview / NTRACS Burn OverviewThe Value of Training
Even though the products offered by DI are user-friendly, training sessions provide valuable information for both new and experienced users. Establishing a new registry, introducing a new staff member to the program, changing role responsibilities, or learning to utilize more of a software product's capabilities are the most common reasons training is requested. Training sessions are available for DI's Collector products and for the NTRACS registry software.
DI has developed several training delivery options to accommodate various learning styles, busy schedules and budget needs. Regardless of the method, formal training sessions will:
- help new Collector users to develop good registry habits early
- enable all users to implement efficient software techniques such as data input, report generation, benchmarking, etc.
- facilitate the use of user-defined features for report writing, etc.
- provide insight to possible other uses of Collector (interfaces, downloads, etc.)
DI's On-line Training Sessions
The popularity of these on-line courses has grown dramatically in recent months. In addition to the versatility of topics available, web-training is also:
- Convenient - you can even train from home!
- Economical - Individual hospitals save even more when multiple attendees register together
- Staffed by experienced Instructors - skilled in web-based teaching techniques
- Easy to schedule - Choose the module(s) that best meet your needs and call or email to reserve your place.
On-line sessions for trauma registry software are scheduled regularly. The sessions are fee-based reservations are required. Click here for a list of upcoming dates.
Collector Outcomes training, advanced topic modules, as well as sessions for individual hospitals or for a group of regional hospitals, are scheduled as requested.
DI Training
DI training sessions are held at our facility in northeastern Maryland and can often be scheduled within just a few weeks of your request. These are one or two-day, in-person sessions and can be tailored to meet your specific training needs. It also can include discussions regarding other Collector projects. Highlights of DI training include:
- In-person training with experienced training staff member
- Individual, hands-on session, customized to meet your needs
- Opportunity to meet with DI product support and development staff
- Opportunity to visit Maryland and Washington, DC
Regional "On-site" Training:
Regional on-site training sessions normally require the most lead time, particularly if individuals will be invited from many facilities. These sessions are often requested for groups of 10-20 Collector users from facilities in the same geographic area. The topics covered include Module 1 and Module 2 of Collector Trauma Registry Training. Other topics are available upon request.
DI staff will work with you to make the arrangements for these sessions. Benefits include:
- In-person training with limited or no travel
- Hands-on training
- Opportunity to network with other Collector users within your state/region
- Can be coordinated to piggy-back with other regional meetings
Single Facility "On-Site" Training:
A facility can schedule an on-site training session at its location for up to 5 attendees. These are most commonly requested when new Collector software is being installed or if a facility finds that several staff members are in need of training. A few of the benefits of On-Site training include:
- In-person training with limited or no travel
- Hands-on training
- Topics tailored to your staff's needs
- Keeps staff "on the same page"
- Provides opportunity to discuss individual facility registry questions